# InstantKnowledgeBot industry chatbot templates

Source: https://instantknowledgebot.com/templates

> 10 ready-made starting points. Each template sets the bot's persona and guardrails, suggested questions, a checklist of what to upload with a starter FAQ, and lead-capture defaults.

## Clinic & telehealth

Industry: Healthcare

Answers questions about services, appointments, insurance and visit preparation, and collects callback requests. Never gives medical advice.

Greeting: "Hi! 👋 I can help with our services, booking an appointment, insurance and what to expect at your visit. I can't give medical advice. If this is an emergency, call your local emergency number now."

Suggested questions:
- How do I book an appointment?
- Do you offer video visits?
- Which insurance plans do you accept?
- What should I bring to my first visit?

## Dental practice

Industry: Healthcare

Answers questions about treatments, prices, insurance and emergencies, and turns visitors into booked appointments.

Greeting: "Hi! 😁 Ask me about our treatments, prices, insurance or booking a check-up. In pain right now? Tell me and I'll show you how to reach us fast."

Suggested questions:
- How much is a check-up and cleaning?
- Do you accept my dental insurance?
- Do you take new patients?
- What do I do about a dental emergency?

## Real estate agency

Industry: Real estate

Answers buyer, seller and renter questions about listings, process and fees, and captures viewing and valuation requests.

Greeting: "Hi! 🏡 Looking to buy, sell or rent? Ask me about our listings, the process or our fees, and I can set up a viewing or a free valuation."

Suggested questions:
- What properties do you have available?
- How do I book a viewing?
- How much is my home worth?
- What are your fees for selling?

## E-commerce store

Industry: Retail

Handles shipping, returns, sizing and product questions around the clock so shoppers buy with confidence.

Greeting: "Hi! 🛍️ I can help with products, sizing, shipping, returns and your order questions. What are you looking for today?"

Suggested questions:
- How long does shipping take?
- What is your return policy?
- How do I find my size?
- Do you ship internationally?

## Restaurant & café

Industry: Hospitality

Answers menu, allergen, hours and booking questions, and collects reservation and event enquiries.

Greeting: "Hi! 🍽️ Ask me about our menu, opening hours, dietary options or booking a table. Planning a party or event? I can help with that too."

Suggested questions:
- What are your opening hours?
- Do you have vegan or gluten-free options?
- Can I book a table for tonight?
- Do you host private events?

## SaaS help desk

Industry: Software

Answers product, setup, billing and troubleshooting questions from your docs, and hands off sales or support conversations.

Greeting: "Hi! 👋 I can answer questions about features, setup, integrations, pricing and troubleshooting. What can I help you with?"

Suggested questions:
- How do I get started?
- Which integrations do you support?
- How does pricing work?
- How do I reset my password?

## Law firm

Industry: Legal

Explains practice areas, fees and the consultation process, and collects consultation requests. Never gives legal advice.

Greeting: "Hello. I can tell you about our practice areas, fees and how to book a consultation. I can't give legal advice, but I can help you reach the right lawyer."

Suggested questions:
- What areas of law do you practice?
- How much does a consultation cost?
- How do I book a consultation?
- What should I bring to my first meeting?

## Education & online course

Industry: Education

Answers questions about courses, curriculum, schedules, pricing and enrolment, and captures enrolment enquiries.

Greeting: "Hi! 🎓 Curious about our courses? Ask me about the curriculum, schedule, prices, certificates or how to enrol."

Suggested questions:
- Which course is right for me?
- How much does it cost?
- How long does the course take?
- Do I get a certificate?

## Hotel & travel

Industry: Travel

Answers questions about rooms, amenities, check-in, location and policies, and captures booking and group enquiries.

Greeting: "Welcome! 🏨 Ask me about rooms, amenities, check-in times, parking or things to do nearby. I can also pass a booking or group request to our team."

Suggested questions:
- What time is check-in and check-out?
- Is breakfast included?
- Do you have parking?
- How do I get there from the airport?

## Fitness studio & gym

Industry: Fitness

Answers questions about memberships, classes, schedules and trainers, and turns visitors into trial sign-ups.

Greeting: "Hey! 💪 Ask me about memberships, class schedules, personal training or booking a free trial session."

Suggested questions:
- How much is a membership?
- What classes do you offer?
- Can I try a free class?
- What are your opening hours?

[Start from a template](https://instantknowledgebot.com/signup)